شرکت در آزمون آنلاین زبان انگلیسی 1 - زبان انگلیسی 1 | آزمون شماره 9244

I jumped off the bus before it stopped and began walking down the street. As I had arrived early, I decided to look at the shop windows before going home. The idea made me quite happy, but at the same time I had the bad feeling that I had forgotten something. I stopped by the shop and began searching my pockets. All of a sudden, I remembered that I had left my bag on the bus, and it was full of important papers. I started running down the street. By now the bus was out of my sight.

We understand from the passage that the writer  is … .

We try to do what is best for our customers … the quality of our products.

The underlined word “they” in paragraph 2 refers to … .